Reservations and Inquiries CONTACT

Ginza Shinseido

    Purchase FLOW

    • Step 01

      Reservations and Inquiries

      Please contact us through our contact form.

    • Step 02

      Visit our store

      Please make a reservation in advance as we are by appointment only.

    PAYMENT PAYMENT

    Please use "cash", "bank transfer", or "credit card" as payment methods. (Bank transfer fees are the responsibility of the customer.)

    RETURN RETURN

    We handle our products with care.
    Please notify us within 2 days of purchase if you wish to return an item for your own reasons.
    We do not accept returns for the following products.

    - Products that have been damaged or soiled by the customer.
    - Products that have been held by the customer for more than 3 days after purchase.

    Returns due to customer's convenience will be shipped at the customer's expense.
    Please understand this.