Reservations and Inquiries CONTACT
Ginza Shinseido
Purchase FLOW
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Step 01
Reservations and Inquiries
Please contact us through our contact form.
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Step 02
Visit our store
Please make a reservation in advance as we are by appointment only.
PAYMENT PAYMENT
Please use "cash", "bank transfer", or "credit card" as payment methods. (Bank transfer fees are the responsibility of the customer.)
RETURN RETURN
We handle our products with care.
Please notify us within 2 days of purchase if you wish to return an item for your own reasons.
We do not accept returns for the following products.
- Products that have been damaged or soiled by the customer.
- Products that have been held by the customer for more than 3 days after purchase.
Returns due to customer's convenience will be shipped at the customer's expense.
Please understand this.